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Create a clear picture in your mind of exactly what you wish to accomplish. Decide on the best outcomes you can expect, the most important goals and what you envision the role of the Geriatric Care Manager to be.

 

Try and find out your relative’s health insurance and/or long term care insurance information, and their Medicare #. (Please note that many seniors believe they are on Medicare, even when they’ve enrolled themselves in an HMO).

 

Try and find out doctor’s names and phone numbers. A list of their medications would also be very helpful. (Please note that seniors will feel threatened by the perceived loss of their independence, and may not be forthcoming; tread lightly).

 

If you are calling us there has been a crisis of some sort. Who’s been helping your relative to this point? Are there local friends or other relatives involved in their care?

 

Although every client is different, the process begins with an evaluation. The social worker who will actually provide the assessment will call you to discuss the process BEFOREHAND. So, please be ready to let us know when it’s a good time to call and what phone number is best.